Technical Support
Our professional technical team is always ready to assist you.


Speak with our consultant
- Phone (+021) 245522455
- Address 9870 St Vincent Place, Glasgow, DC 45 Fr 45
- Email info@busan.com
Technical Manual Download
Frequently Asked Questions
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How to install a smart thermostat?
Installing a smart thermostat is very simple; you can follow these steps:
- Turn off the power and ensure safety.
- Remove the old thermostat
- Connect the wires according to the instructions.
- Install a new smart thermostat
- Turn on the power and follow the on-screen instructions to complete the setup.
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How do I connect to Wi-Fi?
The steps to connect to Wi-Fi are as follows:
- Access the settings menu on the thermostat
- Select “Network Settings”
- Select your Wi-Fi network
- Enter Wi-Fi password
- Waiting for connection to succeed
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How to control a thermostat using a mobile app?
The steps to control the thermostat using a mobile app are as follows:
- Download our app from the app store.
- Register an account and log in
- Add the device as prompted by the app.
- Connect to your thermostat
- Now you can control the thermostat via an app.
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How do I reset the thermostat?
The steps to reset the thermostat are as follows:
- Access the settings menu on the thermostat
- Select “System Settings”
- Select “Factory Reset”
- Confirm Reset
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How long can the thermostat battery last?
Our smart thermostat uses high-quality batteries that can last approximately two years under normal use. Battery life can be affected by factors such as usage frequency and temperature settings.
When the battery is low, the thermostat will display a low battery warning. Please replace the battery promptly.